Risk Solutions Expert

3 days ago


Melbourne, Victoria, Australia Risk Solution Group Full time

About the Business

Risk Solution Group is the essential partner in assessing risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses drive higher revenue growth, maximize operational efficiencies, and improve customer experience.

Our solutions help customers solve difficult problems in areas such as Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management.

About our Team

You will be part of a team using global data from the largest real-time fraud detection platform to optimize solutions for enterprise customers.

About the Role

This role involves using your data analysis experience to investigate suspicious behavior, providing new insights to customers that lead to immediate real-world impact, including fewer scam victims, lower consumer friction, reduced fraud losses, and increased customer profitability.

You'll leverage a real-time platform analyzing billions of transactions per month for leading companies in Financial Services, Insurance, e-Commerce, and On-Demand Services.

Responsibilities

  • Conduct in-depth reviews of complex fraud cases, identifying trends and actionable insights, documenting findings and making clear recommendations on how to mitigate risk.
  • Use SQL and Python skills to increase customers' fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies.
  • Build dashboards and reports to track value delivered by the solution, increasing focus on external-facing dashboards that surface key insights to each customer.
  • Deliver industry-leading presentations for external and executive audiences with non-technical backgrounds.
  • Solidify customer relationships through proactive communication and expert advice.
  • Collaborate with ThreatMetrix teams to continually redefine best practices.


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