Special Services Operations Coordinator
2 weeks ago
Job Summary
We are seeking a highly skilled Special Services Support Agent to join our team at FedEx. As a Special Services Support Agent, you will be responsible for overseeing the special services support operations, ensuring that tasks are completed efficiently and effectively across different levels of the organization.
Key Responsibilities
- Provide guidance and support in completing tasks related to special services support.
- Handle escalated or more complex issues that arise within the scope of special services support.
- Coordinate team activities, including those involving agency contract staff, to ensure efficient operations.
- Assist supervisors or managers in their day-to-day activities related to special services support.
- Contribute to the design, review, and implementation of processes and procedures for improving special services support operations.
- Collaborate with cross-functional teams to streamline workflows and enhance service delivery.
- Serve as a point of contact for resolving issues and addressing concerns related to special services support.
- Stay updated on industry trends and best practices in special services support to inform decision-making and strategy development.
Requirements
- Diploma's degree or equivalent
- Minimum experience requirements vary by level (Associate, Standard, Senior)
- Strong written and verbal communication skills
- Planning and organizing skills
- Interpersonal skills
- Judgement and decision-making skills
- Team working skills
Preferred Qualifications
At FedEx, we are committed to a diverse, equitable, and inclusive workforce. We are an equal opportunity/affirmative action employer and we enforce fair treatment and provide growth opportunities for everyone.
We are one of the world's largest express transportation companies, serving more than 220 countries and territories around the globe. Our People-Service-Profit philosophy describes the principles that govern every FedEx decision, policy, or activity. We take care of our people, who in turn deliver impeccable service to our customers, who reward us with profitability necessary to secure our future.
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