Application Support Specialist

3 days ago


Darra, Queensland, Australia Fuse Recruitment Full time
About the Role

The Application Support Specialist position is a newly created role with a dynamic Brisbane-based engineering solutions firm. This is not your average application support role, as it has a strong focus on delivering systems training and providing technical support for a range of internal IT systems and applications.

Key Responsibilities
  • Develop and provide IT-related training for new and existing staff
  • Resolve problems with ERP and internal systems
  • Provide application-specific IT support throughout the business
  • Utilise technical proficiency to troubleshoot and diagnose issues
  • Establish, document and conduct training sessions to improve productivity
  • Perform regular maintenance on applications to ensure optimal performance and reliability
Requirements
  • Bachelor's degree in Information Technology, Computer Science or similar
  • A minimum of 2 years' experience in an application support role that had a focus on training
  • Technical skills working with systems such as Sharepoint, ERP, PowerBI, C#, Excel and Crystal Reports
  • Experience in the manufacturing sector, ideally industrial manufacturing or engineering
  • Confidence and experience communicating with people at all levels of a business
  • A proactive approach with active listening skills
What We Offer

This role has the opportunity to provide part-time or full-time working hours – we'll work around you. If you are looking for a new opportunity, we'd love to hear from you.

At Fuse, we specialise in recruitment for the scientific and manufacturing industry, and actively source a variety of roles for a broad range of organisations.



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