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Ecommerce Operations Specialist

2 months ago

Darra, Queensland, Australia Pillow Talk Full time

About Us

Pillow Talk is a well-established, on-trend home décor and linen retailer with a strong presence in Australia. Our company values comfort and simplicity, and we strive to bring this concept to life for our customers.

Job Summary

We are seeking a highly skilled Ecommerce Operations Specialist to join our team at our Darra Head Office. As an Ecommerce Operations Specialist, you will play a pivotal role in supporting the day-to-day operations of our eCommerce platform.

Key Responsibilities

  • Support the development and implementation of our eCommerce strategy
  • Collaborate with cross-functional teams to ensure seamless integration of technology platforms
  • Monitor and analyze website performance, making data-driven decisions to improve user experience
  • Stay up-to-date with the latest trends and best practices in digital commerce
  • Develop and maintain strong relationships with internal stakeholders to ensure effective communication and collaboration

Requirements

  • Degree qualified in business, marketing, technology, or digital equivalent
  • Competent in working across technology platforms
  • Basic understanding of HTML & CSS
  • SEO knowledge and Google analytics for best practices
  • Excellent attention to detail with strong numerical and analytical skills
  • Strong critical thinking and intuitive problem-solving skills
  • Strong communication skills; clear and concise in both written and verbal communication

What We Offer

  • 60% store discount after qualifying period – T&C's apply
  • Free onsite parking
  • Free access to onsite gym
  • 100% Australian-owned and operated company
  • One of the largest linen and homewares specialists in the country
  • Opportunities for further learning and career growth
  • Warm, friendly, and supportive work environment
  • Passionate and knowledgeable team
  • Family values and a culture of inclusivity and belonging

About Our Culture

We are a Circle Back Initiative employer, committed to responding to every person who expresses interest in working for us. We are dedicated to equal opportunities for all and aim to ensure no job applicant or employee receives less favorable treatment because of, or is disadvantaged by, any conditions or requirements that aren't justifiable.