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Customer Sales Representative

2 months ago

Warwick Farm, New South Wales, Australia Peter Warren Automotive Holdings Full time
{"title": "Customer Sales Consultant", "description": "About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Consultant. As a key member of our sales team, you will be responsible for assisting with all online and phone sales enquiries, providing exceptional customer service, and building relationships with departments across multiple franchises, locations, and areas of the business.

Key Responsibilities
  • Action inbound internet and phone leads within reasonable time frames
  • Act as the first point of contact with our customer, while providing exceptional customer service and understanding our customer's needs
  • Follow up and frequent communication with your customer where necessary
  • Use of CRM systems to enter customer details and pass enquiries to respective sales departments
  • Build and maintain relationships with departments across multiple franchises, locations, and areas of the business
About You
  • Desire to meet objectives and reach new heights
  • Ability to multi-task in a fast-paced environment
  • Experience handling high volumes of customer enquiries and targets
  • Exceptional communication skills and telephone manner
  • Strong computer literacy including internet and social media
  • Possess a positive attitude
  • Capable of working independently but also able to work effectively within a team
  • Full training provided
  • Ability to work weekends, public holidays on a rotating roster
Benefits
  • Full-time positions available
  • Employee Assistance Program (EAP)
  • Training Pathway and Growth opportunities provided
  • Join a group that continues to grow and expand in the Auto industry
  • Supportive environment with ongoing feedback and guidance to ensure you succeed
", "lang_code": "en-US"}