Customer Sales Representative
2 months ago
About Peter Warren Automotive:
We are one of Australia's largest multi-franchise automotive dealer groups, with a rich history dating back to 1958. Our company has expanded across various regions, including South West Sydney, North Shore, Regional NSW, Northern NSW, and South East Queensland. With a diverse range of vehicle brands, we cater to all aspects of vehicle ownership.
About the Role:
As a Customer Sales Consultant, you will be responsible for assisting with all online and phone sales inquiries. Your primary objective will be to provide exceptional customer service and understand the needs of our customers.
Key Responsibilities:
- Action inbound internet and phone leads in a timely manner
- Act as the first point of contact with our customers, providing a positive and professional experience
- Follow up and maintain regular communication with customers as necessary
- Utilize CRM systems to record customer details and forward inquiries to relevant sales departments
- Develop and maintain relationships with various departments across multiple franchises, locations, and areas of the business
About You:
- Ability to meet objectives and strive for excellence
- Capacity to multitask in a fast-paced environment
- Experience handling high volumes of customer inquiries and targets
- Exceptional communication skills and telephone manner
- Strong computer literacy, including internet and social media
- Positive attitude and ability to work independently, as well as collaboratively within a team
- Full training provided
- Ability to work weekends and public holidays on a rotating roster
Benefits:
- Full-time positions available
- Employee Assistance Program (EAP)
- Training Pathway and Growth opportunities provided
- Opportunity to join a growing and expanding company in the automotive industry
- Supportive work environment with ongoing feedback and guidance to ensure success
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