Innovative Device Operations Leader

2 weeks ago

Sydney, New South Wales, Australia beBeeProtection Full time $120,000 - $160,000

Job Summary

We are seeking a highly skilled professional to join our Mobile Experience division as a Device Protection Operations Manager.

This role supports the Senior Product Manager in delivering an exceptional customer experience across our premium device protection program.

Key Responsibilities

  • Oversight of daily operational tasks: invoicing, financial reconciliation, forecasting, and reporting
  • Management of packcode and Product ID creation
  • Handling SKU registration and device tier management

Sales Data Reporting & Integration- Deliver timely and accurate reporting on sales performance metrics- Support integration of protection programs with sales dashboards

Customer Experience & Issue Management- Manage Voice of the Customer feedback, system error reports, and operational issues

Required Skills and Qualifications

  • 5+ years of experience in product operations or a similar role
  • Experience with device protection programs or similar services
  • Strong stakeholder engagement skills and cross-functional experience

Award-Winning Company Culture

As a valued member of our team, you can expect:

  • Competitive remuneration package
  • Free on-site parking
  • Generous employee discount
  • Ongoing professional development opportunities

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