
High Impact Cyber Security Team Lead
1 week ago
The Cyber Security Operations Centre requires a team lead to manage a small team of cyber security specialists. The role involves managing and providing ongoing technical activities that support the centre's cyber security operations.
Key Responsibilities:- Lead a team providing level 1 and 2 technical support in an operational environment.
- Coordinate endpoint setup, support, and patching across multiple locations.
- Manage routine endpoint patching and ensure timely resolution of support tickets.
- Triage and escalate support requests as required.
- Support IT service management processes.
This is a high-impact role that protects national interests every day. We strive to build advanced capabilities.
About the Role:As a team lead, you will be responsible for:
- Experience leading a technical support team in a customer service-oriented environment.
- A strong background in supporting operating systems, knowledge of virtualisation, containerisation, and storage technologies.
- Effective time management and organisational skills to deliver projects in complex environments.
- Good communication skills and ability to negotiate with stakeholders.
- Personal resilience and ability to prioritise and solve problems.
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