Customer Relationship Specialist

2 weeks ago

Cairns Regional, Australia beBeeCustomer Full time $60,000 - $120,000
Job Description

Immediately hiring, we are seeking passionate and energetic people to join our growing enterprise. We'll help you reach your full potential by developing, encouraging, and rewarding you in a friendly sales environment.

About the Role

In this role, you will be the face of our brand, interacting with customers at the rental counter, completing rental bookings, and responding to general customer inquiries.

Responsibilities:

  • Establish customer car rental needs by actively listening.
  • Review add-ons and services to determine what may best suit the customer.
  • Communicate rental procedures and guidelines effectively.
  • Complete rental bookings in a timely and efficient manner.
  • Answer customer questions and inquiries.
Required Skills and Qualifications

We are looking for applicants who have a full and valid driver's licence, are able to work on a rotational roster that includes evenings, weekends, and public holidays, and have previous experience within retail, hospitality, customer service, or similar roles.

Our ideal candidate is able to follow procedures and adhere to company guidelines and standards, and is comfortable learning and using various computer systems to accurately input rental information.

Benefits

As an employee, you will receive hourly pay, loadings, commission incentives, a wellbeing program including life insurance, discounted health insurance, and superannuation options, access to Perkbox – discounts and offers with hundreds of retailers and big brands, employee discounts on car rental across our group, and an Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing.

Additionally, we provide full training to help you achieve your goals and reach your potential.

Who We Are

Here, you will be joining a team of driven people performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance-driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We value each employee whose talent, skills, and personality have helped to establish us as a leading provider of global transportation solutions.

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