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Customer Service Representative

2 months ago

Browns Plains, Queensland, Australia Credit Union Australia Full time
About the Role

We're a customer-obsessed team at Great Southern Bank, and we're looking for a talented Customer Service Specialist to join our Browns Plains branch. As the first point of contact for our customers, you'll provide exceptional support and serve the local community with a smile.

Key Responsibilities
  • Provide top-notch customer service and support to our customers and their retail banking needs
  • Champion our brand and products to generate leads and opportunities
  • Deliver sales and lending results that help our customers achieve their financial goals
  • Stay up-to-date with new products, services, and ways of working to provide the best possible experience for our customers
What We're Looking For
  • A passion for learning and staying ahead of the curve
  • A drive to go above and beyond with each customer conversation
  • The ability to build connections and relationships with our customers and community
  • A commitment to protecting our customers through strict adherence to policies and regulations
Why Join Us?

We're committed to building a strong, inclusive, and diverse workplace where everyone feels valued, connected, and respected. We offer a range of benefits, including awesome incentive programs, training and career development opportunities, and a supportive team environment. If you're passionate about delivering exceptional customer service and want to make a real impact, we'd love to hear from you