Senior Case Manager

4 weeks ago


Brisbane, Queensland, Australia Haylo People Full time
About the Role

We are seeking an experienced Senior Case Manager to join our team in a supportive and forward-thinking environment. As a Senior Case Manager, you will be responsible for managing a portfolio of claims with a focus on proactive case management within our worker's compensation team.

Key Responsibilities:

  • Managing a portfolio of claims within Queensland legislation, self-insurance, and business requirements to reduce outstanding liabilities and achieve cost-effective RTW outcomes.
  • Engaging with key stakeholders to bring about understanding, involvement, and continuous improvement with claims management.
  • Conducting timely and appropriate case reviews with stakeholders to ensure individual case strategies are developed, communicated, and achieved.

About You

We are looking for a professional with:

  • Previous experience in managing workers compensation claims within QLD.
  • A sound understanding of strategic case management across a mixture of front and tail claims.
  • Confidence and influencing skills, comfortable making decisions and problem-solving.
  • Collaborative stakeholder management skills and enjoy regular interactions both internally and externally.

What We Offer

We offer:

  • Immediate onboarding for those available to start.
  • Flexible and competitive rates.
  • The opportunity to make an impact and change while being supported by a national, wellbeing-focused business.

About Haylo People

Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. We are committed to providing exceptional service and support to our clients and candidates.


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