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Pharmacy Assistant

2 months ago


Alice Springs, Northern Territory, Australia Scaffidi Group Full time
About the Role

As a Pharmacy Assistant at Scaffidi Group, you will play a vital role in delivering exceptional customer experiences in our retail pharmacy environment. Under the direct supervision of our Retail Manager, you will be responsible for meeting and exceeding customer expectations, working behind the counter, maintaining store displays, processing transactions, and providing expert advice on cosmetics and fragrances.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving any issues in a professional and courteous manner.
  • Product Knowledge: Develop and maintain strong product knowledge of cosmetics and fragrances, including ingredients, benefits, and usage.
  • Merchandising and Display: Maintain store displays, ensuring products are visually appealing and easily accessible to customers.
  • Transaction Processing: Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Team Collaboration: Work collaboratively with the retail team to achieve sales targets, maintain store standards, and support each other in achieving business objectives.
Requirements
  • Customer Service Skills: Excellent customer service skills, with the ability to communicate effectively with customers, colleagues, and management.
  • Product Knowledge: Strong product knowledge of cosmetics and fragrances, including ingredients, benefits, and usage.
  • Communication Skills: Strong communication skills, with the ability to work effectively in a team environment.
  • Flexibility: Willingness to work flexible hours, including weekends and public holidays.
  • Professional Presentation: Maintain a professional appearance and image, adhering to company dress code and grooming standards.
Benefits
  • Personal Development: Opportunities for personal and professional development, including training and development programs.
  • Supportive Team: Work in a supportive team environment, with a focus on collaboration and mutual respect.
  • Employee Discounts: Enjoy employee discounts on products and services.