Customer Service Representative
2 months ago
About the Role
The Customer Service Team Member will be responsible for efficiently handling and sorting of mails, ensuring accurate distribution and timely delivery within the organisation. This role requires a high level of reliability, attention to detail, and excellent communication skills.
Key Responsibilities
- Manage daily mail and courier operations
- Handle and resolve customer enquiries via phone and email
- Maintain office equipment, supplies, and stationery
- Update and maintain databases and presentations
- Book and lodge courier services with various companies
- Perform light cleaning duties
- Assist with ad hoc administration tasks
About You
To be successful in this role, you should possess a positive attitude, be highly reliable, and have excellent administrative, time management, and organisational skills. You should also have a keen eye for detail and good computer literacy. Experience in customer service, mailroom operations, and Microsoft Office tools is highly desirable.
What We Offer
As a valued member of our team, you will have the opportunity to work with a global brand committed to investing in its people's learning and development. You will be part of a dynamic and supportive team environment, with opportunities for growth and professional development.
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