Customer Success Engineer

2 weeks ago

Sydney, New South Wales, Australia beBeeTechnical Full time $120,000 - $175,000
Job Overview:

This role is responsible for driving customer success by removing technical barriers and enabling customers to maximize the use of our products and features.

Key Responsibilities:
  • Provide technical enablement, introducing new features and products, and demonstrating their application within customer environments to drive positive outcomes.
  • Collaborate with cross-functional teams to share technical expertise, tools, and frameworks that address common customer challenges outside current product and service scopes.
  • Develop and deliver engaging technical training curricula to accelerate internal and customer onboarding and value realization.

As a successful candidate, you will have extensive experience in IT Infrastructure and/or software development, focusing on Compute, Storage, Databases, Networking, Application Services, Big Data, or distributed computing. You will also have excellent communication skills in English, both oral and written, as well as strong technical writing abilities.

Our ideal candidate is someone who is passionate about delivering exceptional customer experiences and has a strong desire to learn and grow with our organization.

Requirements:
  • Extensive experience in IT Infrastructure and/or software development
  • Excellent communication and technical writing skills
  • Passion for delivering exceptional customer experiences

By joining our organization, you will have the opportunity to work with a talented team and contribute to the success of our customers.

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