Customer Success Engineer
1 week ago
Our training is fast-paced, designed to bring you up to speed on our software along with our related processes, and you'll be joining our customer success team to work directly with new customers. This position requires significant learning to be proficient with the industry, our products and the value it offers. What You Will Do Work closely with customers to develop a deep understanding of their business and provide personalised technical guidance to push the capabilities of the Neara platform Act as an ongoing technical expert to provide technical upkeep on use cases and advise on best practice Collaborate with Deployment and Customer Success teams to drive growth, establish standardised processes and technical support frameworks Conduct in-depth training sessions and tailored workshops tailored to customer needs Drive customer report configurations and integrations of datasets Assess and address gaps in deployment and best practices, translating them into action plans for improvement Uncover insights about client needs and opportunities to communicate back to sales teams Who You Are Track record in technical implementation or solution engineering Exposure to account strategy, client management and communication within a large consulting organisation Demonstrated experience with programming and data integration, including macros or other software languages Natural problem solving and executive communication skills Self-motivated learner with ability to adapt quickly Previous exposure to utility design systems is highly advantageous Engineering degree valuable but not essential
-
Customer Success Engineer
5 days ago
Sydney, New South Wales, Australia Seetreat Medical Full timeOverviewWe are looking for a Customer Success Engineer to lead technical onboarding, support and retention.Our flagship product is a Software as a Medical Device (SaMD) solution designed to streamline the most difficult steps in the adaptive RT (Radiation Therapy) workflow, from detection to decision support.This role sits between our customers and our...
-
Customer Success Engineer
1 week ago
Sydney, New South Wales, Australia SeeTreat Medical Full timeOverviewWe are looking for a Customer Success Engineer to lead technical onboarding, support and retention. Our flagship product is a Software as a Medical Device (SaMD) solution designed to streamline the most difficult steps in the adaptive RT (Radiation Therapy) workflow, from detection to decision support. This role sits between our customers and our...
-
Customer Success Engineer
6 days ago
Sydney, New South Wales, Australia SeeTreat Medical Full timeOverviewWe are looking for a Customer Success Engineer to lead technical onboarding, support and retention. Our flagship product is a Software as a Medical Device (SaMD) solution designed to streamline the most difficult steps in the adaptive RT (Radiation Therapy) workflow, from detection to decision support. This role sits between our customers and our...
-
Customer Success Engineer
1 week ago
Sydney, New South Wales, Australia Morse Micro Full time $90,000 - $120,000 per yearAbout the RoleAs a Customer Success Engineer at Morse Micro, you will play a critical role in ensuring our customers successfully deploy, integrate, and maximize the value of our cutting-edge WiFi HaLow solutions. You will be responsible for providing frontline technical support, troubleshooting, and offering technical solutions to complex issues, while also...
-
Customer Success Engineer
1 week ago
Sydney, New South Wales, Australia Pendo Full time $90,000 - $120,000 per yearAs part of our globalCustomer Experienceteam, theCustomer Success Engineer(CSE) plays a pivotal role in engaging with a diverse customer base through 1:1 interactions and group sessions. The CSE serves as a technical customer success manager, providing specialised technical enablement for unique use cases. In collaboration with our Customer Success team, the...
-
Customer Success Engineer
1 week ago
Sydney, New South Wales, Australia Pendo Full time $90,000 - $120,000 per yearAs part of our global Customer Experience team, the Customer Success Engineer (CSE) plays a pivotal role in engaging with a diverse customer base through 1:1 interactions and group sessions. The CSE serves as a technical customer success manager, providing specialised technical enablement for unique use cases. In collaboration with our Customer Success team,...
-
Customer Success Engineer
1 day ago
Sydney, New South Wales, Australia Pendo Full time $90,000 - $120,000 per yearAs part of our global Customer Experience team, the Customer Success Engineer (CSE) plays a pivotal role in engaging with a diverse customer base through 1:1 interactions and group sessions. The CSE serves as a technical customer success manager, providing specialised technical enablement for unique use cases. In collaboration with our Customer Success team,...
-
Customer Success Engineer
1 week ago
Sydney, New South Wales, Australia Neara Group Full timeOverview Neara is a high-growth technology company, backed by leading venture capital and private equity investors, including EQT and Partners Group.Neara has developed a software platform that builds sophisticated, engineering-grade 3D digital models of critical infrastructure, delivered under a software-as-a-service model.The platform has primarily focused...
-
Customer Success Engineer
2 weeks ago
Sydney, New South Wales, Australia Neara Group Full timeOverviewNeara is a high-growth technology company, backed by leading venture capital and private equity investors, including EQT and Partners Group. Neara has developed a software platform that builds sophisticated, engineering-grade 3D digital models of critical infrastructure, delivered under a software-as-a-service model. The platform has primarily...
-
Customer Success Engineer
2 weeks ago
Sydney, New South Wales, Australia Neara Group Full timeOverviewNeara is a high-growth technology company, backed by leading venture capital and private equity investors, including EQT and Partners Group. Neara has developed a software platform that builds sophisticated, engineering-grade 3D digital models of critical infrastructure, delivered under a software-as-a-service model. The platform has primarily...
