
Clinical Support Assistant
5 days ago
Receptionist/Intake Coordinator Role
We are seeking a full-time receptionist/intake coordinator to work across multiple areas of our organisation.
This role requires regular commuting between office locations, including Aspley and Springwood. We are looking for applicants with ongoing full-time availability and the ability to commute between these locations.
As the first point of contact for new clients accessing support services, you will be responsible for providing clinical intake and reception support.
- Respond to referrals and enquiries from external agencies and stakeholders
- Manage clinical intake calls between clients and referring stakeholders
- Complete administration tasks, including sending confidential reports and communication
- Support clients and referrers by creating a welcoming environment
- Office administration duties, including calendar management and invoicing
- Work as part of a multidisciplinary team
To be successful in this role, you will need:
- Excellent interpersonal skills and emotional intelligence
- Strong computer skills and the ability to learn new systems
- Adaptability and responsiveness to stakeholder needs
- Ability to build rapport and connection with others
- High attention to detail and organisational skills
- A client-focused approach and mindfulness of confidentiality
We are a not-for-profit organisation providing mental health services to a range of community groups.
Our mission is to work with people to provide opportunities for positive change and enhance their well-being.
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