Desktop Home Assessing Team Leader

6 days ago

North Lakes, Queensland, Australia Auto & General Full time

Key Responsibilities:

  • Drive values and culture with a focus on accountability and transparency.
  • Implement commercial acumen to create an operational setting that connects people to the delivery of strategy.
  • Manage complexity by identifying opportunities to continuously improve the operating rhythm.
  • Execute excellence through disciplined execution, agility, and clear KPIs.
  • Develop people by fostering new and successful capabilities to create sustainable growth.

Coaching and Continuous Improvement:

  • Provide continuous coaching to team members in areas such as scoping accuracy, cost validation, and compliance.
  • Offer constructive feedback for continuous improvement and increased capability.
  • Operate within and seek to continuously improve the Home Claims Operating Model.

People Leadership:

  • Lead, monitor, and inspire the team to execute a high standard of service and process adherence.
  • Manage team members in accordance with company policies and employment laws.
  • Provide guidance and support to team members to enhance skills, overcome challenges, and achieve career goals.

Cost Control:

  • Implement cost control strategies to deliver cost outcomes to plan.
  • Refine existing cost control strategies in line with business objectives.
  • Identify areas of improvement throughout the Home Claims Value Chain.

Relationship Management:

  • Build and maintain relationships with internal and external stakeholders.

Performance and Progress Reporting:

  • Provide on-the-ground insight to contribute to the development and implementation of strategic and operational activities.
  • Track, monitor, and report on Key Performance Indicators (KPIs).

Requirements:

  • Experience managing a team of professionals and operating effectively as part of a team with accountability for business results.
  • Proven ability to lead, performance manage, coach, and mentor a team.
  • Strong change-agility.
  • Excellent time management and organisational skills.
  • Strong verbal communication skills, effective with customers and industry professionals.
  • Strong written communication skills, including report writing.
  • Minimum 2 years' experience in Home Assessing or the Building Industry.
  • Demonstrated experience in building effective business relationships with multiple stakeholders.

About Auto & General:

Auto & General is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

We're excited about the future and we're always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia's best insurer.

  • Team Leader Desktop Home Assessing QLD

    2 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionThe roleThe Desktop Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.Working at the helm of a North Lakes team, the...

  • Team Leader Desktop Home Assessing QLD

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job Title: Team Leader Desktop Home Assessing QLDThe roleThe Desktop Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.Working at the...

  • Team Leader Desktop Home Assessing QLD

    2 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryThe Desktop Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.Working at the helm of a North Lakes team, the Desktop Home...

  • Team Leader Desktop Home Assessing QLD

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleThe Desktop Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.Key ResponsibilitiesDrive Business Outcomes: Develop and...

  • Team Leader Desktop Home Assessing QLD

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking an experienced and skilled Team Leader to join our Desktop Home Assessing team at Auto & General. As a Team Leader, you will be responsible for guiding and overseeing a team of Home Assessors, ensuring they are equipped to deliver high-quality assessments and meet the needs of our customers.Key ResponsibilitiesLead and manage a...

  • Desktop Home Assessing Team Lead

    4 days ago

    North Lakes, Queensland, Australia Auto & General Full time

    Leadership Role SummaryThe Desktop Home Assessing Team Lead is responsible for guiding and overseeing the Desktop Home Assessing Team, who conduct virtual assessments of impacted properties and manage claims assigned to them.Key AccountabilitiesEmbed the company culture and ensure team members adhere to values and expectations.Develop and implement cost...

  • Team Leader Desktop Home Assessing QLD

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleWe are seeking an experienced Team Leader to join our Desktop Home Assessing team at Auto & General. As a key member of our leadership team, you will be responsible for guiding and overseeing the team's activities, ensuring high-quality outcomes and driving business results.Key ResponsibilitiesLeadership and Team Management: Lead and motivate a...

  • Team Leader Desktop Home Assessing QLD

    1 week ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleThe Desktop Home Assessing Team Leader plays a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation, ensuring high scope accuracy and end-to-end management of claims assigned to them.As a Team Leader in our North Lakes team, you will be...

  • Senior Home Assessing Team Lead

    14 hours ago

    North Lakes, Queensland, Australia Auto & General Full time

    About the RoleThe Desktop Home Assessing Team Leader will play a pivotal role in guiding and overseeing the Desktop Home Assessing Team, who are responsible for virtual assessments of impacted properties, cost validation and ensuring high scope accuracy.Key AccountabilitiesDrives values and culture by embedding our distinctive High Performance with High...

  • Desktop Home Assessor

    3 weeks ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    Job Title: Desktop Home AssessorFuse Recruitment is seeking a skilled Desktop Home Assessor to join their team. As a key member of the Home Claims team, you will be responsible for conducting digital/virtual assessments of properties insured by our client to determine cause, coverage & repair of damages.Key Responsibilities:Conduct desktop assessments of...

  • Desktop Home Assessor

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryAs a Desktop Home Assessor at Auto & General, you will be responsible for assessing damage to insured homes and contents, and coordinating repair work to ensure restoration with minimal inconvenience to policy holders and at a fair and reasonable cost to the insurer.Key ResponsibilitiesAssess damage to insured homes and contentsCoordinate repair...

  • Home Assessment Professional

    1 month ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    About the RoleWe are seeking a skilled and experienced Desktop Home Assessor to join our team at Fuse Recruitment. As a Desktop Home Assessor, you will be responsible for conducting virtual assessments of properties insured by our client to determine cause, coverage, and repair of damages.Key ResponsibilitiesConduct desktop assessments of insured properties...

  • Desktop Home Assessor

    2 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryWe are seeking a skilled Desktop Home Assessor to join our team at Auto & General. As a key member of our team, you will be responsible for assessing damage/loss to insured homes and contents, and supervising and coordinating repair work to ensure restoration with minimal inconvenience to the policy holder and at a fair and reasonable cost to the...

  • Desktop Home Assessor

    3 weeks ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    Job SummaryWe are seeking a skilled Desktop Home Assessor to join our team at Fuse Recruitment. As a key member of our Home Claims team, you will be responsible for conducting digital/virtual assessments of properties insured by our client to determine cause, coverage, and repair of damages.Your primary duties will include:Conducting desktop assessments of...

  • Desktop Home Claims Examiner

    3 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job Title: Desktop Home AssessorAt Auto & General, we are seeking a skilled Desktop Home Assessor to join our team. As a key member of our claims team, you will be responsible for assessing damage/loss to insured homes and/or contents, and supervising and coordinating repair work to ensure restoration with minimal inconvenience to the policy holder and at a...

  • Home Assessment Professional

    1 month ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    About the RoleFuse Recruitment is seeking a skilled Desktop Home Assessor to join their Home Claims team. As a key member of the team, you will be responsible for conducting digital/virtual assessments of properties insured by the company to determine cause, coverage, and repair of damages.Key ResponsibilitiesConduct desktop assessments of insured properties...

  • Desktop Home Assessor

    2 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job SummaryAt Auto & General, we are seeking a skilled Desktop Home Assessor to join our team. As a key member of our claims department, you will be responsible for assessing damage to insured homes and contents, and coordinating repair work to ensure a smooth and efficient process for our policy holders.Key ResponsibilitiesConduct thorough assessments of...

  • Desktop Home Assessor

    1 month ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionAt Auto & General, we are seeking a skilled Desktop Home Assessor to join our team. As a key member of our assessment team, you will be responsible for evaluating damage or loss to insured homes and contents, ensuring that repairs are carried out efficiently and effectively.Key Responsibilities:Evaluate damage or loss to insured homes and...

  • Desktop Home Assessor

    4 weeks ago

    North Lakes, Queensland, Australia Auto & General Full time

    Job DescriptionAt Auto & General, we are seeking a skilled Desktop Home Assessor to join our team. As a key member of our assessment team, you will be responsible for evaluating damage or loss to insured homes and contents, ensuring that repairs are carried out efficiently and effectively.Key Responsibilities:Evaluate damage or loss to insured homes and...

  • Assessment Consultant

    14 hours ago

    North Lakes, Queensland, Australia Fuse Recruitment Full time

    At Fuse Recruitment, we are seeking a highly skilled Home Assessment Professional to join our client's Home Claims team. This exciting opportunity involves conducting digital/virtual assessments of properties insured by our client to determine cause, coverage & repair of damages.As a successful Desktop Home Assessor, you will be responsible for the...