Settlement Expert

5 days ago

Sydney, New South Wales, Australia beBeeCustomerSupport Full time $60,000 - $92,500
Job Opportunity

We are seeking ambitious individuals with a passion for delivering exceptional customer service to excel in our settlements team. This opportunity is perfect for someone tech-savvy that is eager to progress within an exciting business.

Key Responsibilities
  • Assisting customers throughout the settlement process, ensuring seamless experiences and high levels of satisfaction.
  • Engaging with customers, vendors, and lenders to guarantee successful settlements and excellent relationships.
  • Making proactive calls to potential customers who have expressed interest in our service, effectively building rapport and trust.
  • Educating customers, problem-solving, and fostering strong connections through personalized support.
  • Helping customers navigate the necessary steps and documentation required for completing their loans and finalizing settlements efficiently.
About You
  • You will possess a strong background in customer service and administration, preferably in the financial services industry, with a keen eye for detail and adaptability.
  • A quick learner that thrives in a high-performing environment, utilizing superior communication skills and a positive attitude to build great relationships and excel.
  • Effective prioritization and organizational skills to manage multiple tasks and deadlines, ensuring timely delivery of results.

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