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Commercial HVAC Team Lead
2 weeks ago
HVAC Service Manager Role Overview
About the Position- Leading a high-performing team of HVAC technicians is essential to delivering premium service and maintenance across Sydney's commercial sector.
This role requires a proactive and results-driven individual who can take ownership of team performance, customer satisfaction, contract delivery, and operational compliance.
Key Responsibilities- Manage scheduling, drive performance through regular reviews and clear goals, and support HVAC technicians to ensure smooth operations.
- Oversee work-in-progress tracking, ensure timely invoicing, and deliver accurate quotes and small project pricing.
- Build strong relationships with clients, act as the primary contact for key accounts, and ensure service meets service level agreements.
- Maintain workplace health and safety registers, manage training records, and ensure all site documentation is up-to-date.
- Utilize SimPRO to manage job data, reporting, forecasting, and labour planning across multiple sites.
- A background in HVAC service/maintenance with leadership experience is necessary.
- Strong understanding of work-in-progress management, quoting, billing, and client liaison is required.
- Proficiency in SimPRO (or similar job management software) is essential.
- Excellent communication and people management skills are crucial.
- Drive, organisation, and a commitment to quality are vital.
- Competitive remuneration package based on experience.
- Company vehicle or car allowance.
- The opportunity to manage high-profile CBD contracts with a reputable business.
- The chance to lead a supportive and skilled team with a strong pipeline of work.
- A pivotal role in shaping our commercial service operations.