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Port Melbourne Customer Support Specialist

1 week ago

Melbourne, Victoria, Australia Rentokil Initial Part time

Join Rentokil Initial as a dedicated Customer Support Specialist in our Port Melbourne office. We offer a permanent part-time position that provides full training and development opportunities.

In this role, you will be an integral part of our Customer Service team, providing excellent phone and email support to our customers. You will work closely with the Customer Service Manager to achieve key performance indicators (KPIs) and deliver exceptional customer experiences.

To succeed in this role, you will need:

  • Experience working in customer service or call centre environments
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Excellent time management and organisational skills
  • A positive attitude and willingness to learn and develop new skills

About the Role:

This is a fantastic opportunity to join a leading company in the pest control industry. As a Customer Support Specialist, you will play a vital role in delivering exceptional customer experiences and driving business growth.

Perks and Benefits:

  • Strong work-life balance culture
  • Employee Assistance Program (EAP)
  • Discounted Pest Services
  • Employee Referral Program
  • Employee cash incentive programs and bonuses