Pet Care Specialist

1 week ago


Glen Innes, Australia Petstock NZ Limitied Full time
About Petstock NZ Limited

We're a leading retail market leader in the pet care industry, with over 20 years of experience.

Job Description: Retail Sales Assistant

The successful candidate will provide exceptional customer service, inspiring and educating customers on the best care and products for their pets. They will also be responsible for completing sales transactions, working with the team to maintain a well-presented store, and contributing to a fun and supportive culture.

Key Responsibilities:
  • Provide exceptional customer service, ensuring memorable and meaningful interactions with customers.
  • Inspire and educate customers on the best care and products for their pets, using knowledge gained from product training.
  • Complete sales transactions accurately and efficiently, aiming to reach set store sales goals.
  • Work collaboratively with the team to maintain a well-presented store, including receiving and stocking merchandise, and achieving visual merchandising standards.
  • Contribute to a positive and inclusive work environment, promoting a culture of safety and respect within the team.
Requirements:
  • A passion for animals and delivering excellent customer service.
  • Previous retail experience, preferably in a similar environment.
  • Demonstrated drive to achieve and exceed sales targets, with a strong focus on customer satisfaction.
  • Excellent interpersonal skills, with the ability to build rapport and relationships with customers and colleagues.
  • Physical fitness, with the ability to lift products up to 20kg.
  • Flexibility to work weekends and public holidays, as required.
What We Offer:
  • A competitive estimated salary of $55,000 - $65,000 per annum, based on location and experience.
  • Ongoing training and development opportunities, to support your career growth.
  • A fun and supportive work environment, with a commitment to diversity and inclusion.
  • Opportunities to work across multiple stores, including Botany, Ellerslie, and Glen Innes.


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