Service Excellence Manager

We are seeking an experienced Service Delivery Manager to lead our IT service delivery team.The ideal candidate will have a strong background in managing Service Level Agreements (SLAs), Key Performance Indicators (KPIs), vendor negotiations, change management, asset management and IT Service Management (ITSM) projects.Qualifications:Bachelor's degree in IT...

About Us">Ramsay Limited is a leading provider of private healthcare services in Australia, with a network of hospitals and medical facilities across the country. We are committed to delivering high-quality patient care and customer service, while promoting a culture of excellence and innovation.">Role Summary">We are seeking a highly skilled Hotel Services...

We are hiring a Service Excellence Manager to lead our global support and logistics teams at ClearCompany. This pivotal role involves optimizing customer service operations, enhancing satisfaction, and ensuring scalable growth through efficient systems and strong leadership.The ideal candidate will have experience in B2C environments and fast-paced startups,...

About Our CompanyArthur J. Gallagher & Co. (AJG) is a global leader in insurance brokerage and risk management services. Our company values diversity, equity, and inclusion, and we strive to create an environment where everyone feels welcome, valued, and empowered to succeed. We believe in fostering a culture of collaboration, innovation, and continuous...

About YouTo succeed in this role, you will need to have proven experience in commercial cleaning operations or facilities management. Formal qualifications in HSEQ (Health, Safety, Environment, and Quality) are highly desirable.You must have a full understanding of Integrated Management Systems (IMS) and strong interpersonal skills, able to influence and...

Leadership Opportunity:">Retail Prodigy Group is seeking an experienced Store Manager to join our team and drive business growth and success.">The Role:">As a Store Manager, you will be responsible for leading a high-performing team to achieve business objectives, developing and implementing strategies to improve customer engagement and loyalty, and...

Our StoryEl Jannah is more than just a restaurant - it's a family-owned business that's built on tradition and community. We're proud of our Lebanese-Australian heritage and the delicious food we serve up every day.Job DescriptionWe're seeking a Shift Supervisor to lead our store operations, ensuring that every customer has an exceptional experience. This...

We are committed to creating an inclusive and diverse workplace where everyone feels valued and empowered to succeed. As a Service Excellence Associate, you will be part of a dynamic team that prioritizes delivering exceptional customer experiences.In this role, you will be responsible for providing quality beverages, whole bean, and food products...

About Us:\At Service Experts, we pride ourselves on providing exceptional customer service, world-class training opportunities, and a supportive work environment. We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.\Our team consists of dedicated professionals who share a commitment to excellence...

Job SummaryWe are seeking a Parkville Store Manager to join our team at KMO Burger, LLC. As a Parkville Store Manager, you will be responsible for leading and developing your team, ensuring excellent customer service, and running smooth store operations.Responsibilities:Lead and Develop Your Team: Motivate and guide your team members to achieve their full...

Digital Transformation ExpertiseWe are looking for a Digital Transformation Expert to join our team. As a key member of our Digital Transformation practice, you will be responsible for leading large-scale service, sales and marketing transformations for our clients. Your expertise in transforming service, sales and marketing operations will empower...

Milestone IT is seeking a highly motivated Operational Excellence Manager to oversee all aspects of their store and online operations, services, incidents, and releases.The ideal candidate will possess:Strong background in IT operations and service management (ITIL).Proven leadership experience with a track record of success in motivating and developing...

As an Operational Excellence Manager, you'll play a critical role in driving operational excellence across our Remediation assets.About the RoleThe Operational Excellence Manager is responsible for leading a team to develop and implement operational excellence initiatives that improve the efficiency and effectiveness of Remediation assets.This role will work...

At Retail Prodigy Group, we are committed to delivering exceptional customer experiences across our stores. As an Operational Excellence Manager, you will play a key role in leading a high-performing team to achieve sustainable sales growth through operational excellence.The ideal candidate will have experience in stock management, inventory control, and...

Job SummaryThe Service Excellence Advocate is responsible for promoting and delivering exceptional service standards across all departments. This is an exciting opportunity to join our team and contribute to delivering an unforgettable experience for our guests.Main Responsibilities:Develop and implement strategies to improve customer satisfaction and...

Job SummaryWe are seeking a highly experienced Automation Service and Maintenance Manager to join our team at Visy Automation.In this role, you will be responsible for leading our mechanical, electrical and automation service functions across Australia and New Zealand.Main Responsibilities:Lead a team of technicians, ensuring standardised service...

Demonstrate your commitment to delivering exceptional customer experiences by enrolling in the Acxpa Customer Service Reception Essentials course.Key TakeawaysThis 3-hour training session focuses on developing the essential customer service skills required to succeed in a reception, administration, or front-of-house role.You will learn premium customer...

About the JobWe are looking for an experienced IT Service Delivery Manager to join our team and drive excellence in our IT service operations.The successful candidate will have a proven track record in managing service level agreements, assisting to resolve complex problems, and reporting on metrics measuring performance and call volumes.Key...

We're seeking a highly experienced professional to lead our local Australian organization in delivering exceptional IT services related to payment processing.About the RoleThis leadership position requires a deep understanding of IT management and strong people skills to drive efficiency, effectiveness, and customer satisfaction in service delivery.Key...

We are seeking a Customer Service Representative to join our Utilities division in Melbourne.About the RoleThe successful candidate will have experience in customer service, administration or technical support roles.Key Responsibilities:Triage work orders by identifying follow-up tasks.Make phone calls to customers and building managers.Coordinate technician...