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Retail Leadership Position

1 month ago

Parafield, Australia PETstock Retail Pty Ltd Full time

As a key member of the Petstock Retail Pty Ltd team, you will play a crucial role in driving the success of our retail market leading stores across the pet care industry. With over 20 years of experience, we have established ourselves as a trusted and respected brand, providing high-quality pet care products and services to our customers.

**Key Responsibilities**

  • Lead by example, mentoring and inspiring your team to achieve their full potential
  • Coach and develop your team members to enhance their knowledge and skills
  • Provide exceptional customer service, ensuring a positive experience for all customers
  • Ensure the safety of the store, team members, and customers by maintaining a safe work environment at all times
  • Manage stock levels, ensuring accurate inventory and maintaining stock integrity
  • Recruit, onboard, and induct new team members to ensure a smooth transition into the role
  • Contribute to a fun and supportive culture that encourages teamwork and collaboration
  • Support local marketing opportunities and sponsorships to enhance the store's visibility

**Requirements**

  • Experience in a similar store leadership role or a strong retail management background
  • Demonstrated success in driving sales and achieving sales targets
  • Strong leadership skills, with the ability to motivate and build a high-performing team
  • High degree of resilience and ability to prioritize and manage conflicting priorities
  • Ability to create a positive culture of safety and maintain a safe work environment
  • Established business acumen and ability to make informed decisions
  • Flexibility to adapt to changing work conditions and meet business needs
  • High degree of interpersonal and communication skills

**Our Recruitment Process**

  • Introductory phone screen to discuss the role and your qualifications
  • Face-to-face interview to assess your leadership skills and fit for the role
  • Pre-employment checks, including reference and police checks

Petstock Retail Pty Ltd is an equal opportunities employer, committed to providing a diverse and inclusive work environment. We encourage applications from people of diverse backgrounds who are passionate about delivering exceptional customer service and contributing to the success of our team.