ICT Service Specialist

8 hours ago

Brisbane, Queensland, Australia beBeeExperience Full time $100,000 - $120,000
Job Summary

We are seeking an experienced Technical ICT Specialist to support a complex ICT environment in the public sector. This role requires someone with expertise in Agile methodologies and technical workflow design.

  • Key responsibilities include implementing Agile practices, designing technical workflows, creating visual diagrams for service delivery models, developing service catalogues, and producing high-quality documentation.

The ideal candidate will have proven experience in a similar Technical Analyst or Consultant role, strong understanding of Agile methodologies and ICT service environments, and excellent communication skills.

  • Required skills and qualifications:
    • Agile methodology implementation and facilitation
    • Technical workflow design and documentation
    • Visual diagram creation for service delivery models
    • Service catalogue development
    • High-quality documentation production using Confluence and Share Point
  • Benefits of working with us include:
    • A dynamic team focused on service improvement and digital enablement
    • A collaborative, supportive work environment
    • Long-term potential with stable daily work hours

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