Ambitious Luxury Retail Professional

2 weeks ago

Brisbane, Queensland, Australia beBeeLuxury Full time $55,000 - $90,000

About this exciting role:

  • Delivering high standards of customer service is key to our success.

This challenging position will allow you to develop strong customer relationships and achieve sales targets by using strategic selling skills and product expertise.

You will work as part of a team, supporting each other with effective sales coaching to maximise overall sales effectiveness.

Responsibilities include:

  • Executing on pre-determined individual Annual Net Sales plan by cultivating strong customer relationships
  • Assisting customers with merchandise selections using consultative and strategic selling skills
  • Cultivating customers with personalized interactions
  • Learning and executing practices to achieve high client repeat rate
  • Embodying the highest luxury standards in presentation and behavior
  • Managing customer issues/complaints
  • Becoming an active member of store team to support the initiatives and efforts of the store
  • Ensuring the health, safety, and welfare of yourself and others at work
  • Supporting colleagues in achieving their sales plans through mentoring and coaching

Key requirements:

  • Minimum two years retail experience preferably within the jewelry industry
  • Previous expert selling experience
  • Demonstrable problem-solving ability
  • Strong customer service ethics
  • Excellent communications skills – verbal and written
  • Strong computer skills – Word, Excel, and CRM
  • Flexible working availability, including evenings, weekends, and public holidays
  • Previous experience in a luxury retail environment
  • Gemology Certificate/Diploma preferred

What we offer:

  • Competitive salary and employee benefits
  • A high-performing team focused on collaboration, innovation, wellbeing, and growth
  • Endless career opportunities
  • Training and individual up-skilling opportunities
  • Mentoring from highly experienced management team
  • Global opportunities for networking and cross-collaboration
  • Wellbeing and charitable giving/volunteering program
  • A vibrant, positive, and socially connected team environment

About us: We are a leading luxury jewelry brand known for elegance, innovative design, fine craftsmanship, and creative excellence. Our employees are passionate, kind, and professionally committed, continually educating themselves about new merchandise collections, cultures, and the evolving luxury market. Our respect and love for the brand creates a workplace like no other, where we honor every special moment in our clients' lives and every unique gift that commemorates their milestones.

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