Global Freight Coordinator

4 weeks ago


Melbourne Airport, Australia C.H. Robinson Full time

We're C.H. Robinson, a leading logistics platform seeking a skilled Global Freight Coordinator.

This role involves managing and operating the shipment lifecycle of global freight for our customers. If you're detail-oriented, service-savvy, and a problem-solver, this might be the perfect fit.

Responsibilities
  • Maintain Operational Excellence:

Understand international shipping processes, documentation, and terminology from purchase order issuance to delivery. Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges both internally and externally. Coordinate tasks on shipments to meet customer SOP requirements, including booking approvals, processing pre-alerts, governmental filings, executing delivery, and ensuring proper invoicing.

Key Responsibilities Continued
  • Facilitate Relationships:

Collaborate with international team members and third-party agents to ensure efficiency, excellent customer service, and creative problem resolution. Build great relationships with customers by responding timely and following up on issue resolution. Provide reporting and documentation support to internal and external customers. Participate in customer business reviews.

About This Role
  • Salary: $65,000 - $85,000 per year (dependent on location)
  • Required Qualifications:

A high school degree or equivalent is required. A minimum of 1 year of Global Forwarding experience is also necessary.

Benefits

As a proud Equal Opportunity employer, we offer flexible work arrangements, career development opportunities, and access to an Employee Assistance Program. Our Employees also participate in our Robinson Cares program, which allows them to give back to their communities.



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