PALM Account Development Specialist

4 weeks ago


Brooklyn, Australia Labour Solutions Australia Full time
Labour Solutions Australia: Enhance Pacific Labour Mobility

We are seeking a highly skilled PALM Account Manager to join our VIC team in Brooklyn, where you will play a vital role in supporting Pacific Island workers under the Australian Government's Pacific Labour Mobility Scheme (PALM).

This exciting opportunity requires someone with a genuine passion for worker welfare and a deep understanding of the challenges faced by Pacific Island workers in Australia.

The successful candidate will be responsible for identifying and addressing barriers that may impact ongoing employment, ensuring PALM Workers meet contractual requirements, and implementing strategies to enhance service delivery and retention.

About the Role:
  • Post Placement Support and Welfare Monitoring: Monitor the welfare of PALM Workers, ensure they have necessary resources, and collaborate with Host Employers to facilitate smooth employment continuation.
  • Identifying and Addressing Barriers: Proactively identify barriers hindering ongoing employment and address them promptly to ensure continued employment.
  • Collaboration with Stakeholders: Work closely with internal teams, Host Employers, and external partners to tailor effective support and interventions.
  • Contractual Compliance: Ensure PALM Workers meet contractual requirements outlined in the PALM Scheme Deed and Guidelines.
  • Service Delivery, Retention, and Training: Implement strategies to enhance service delivery, retain PALM Workers, and provide necessary training.
Your Key Responsibilities:
  • Demonstrate experience in account management, preferably in a similar role.
  • Show an understanding of the PALM Scheme Deed and Guidelines, including contractual requirements.
  • Knowledge of workplace health and safety (WHS) practices.
What You Can Offer Us:
  • A competitive salary range is between $80,000 - $110,000 per annum, depending on experience.
  • Flexibility to work from home and onsite.
  • Inclusive culture within an international company.
  • Working for a program making a positive impact on people's lives.


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