
Leading Food Service Team Manager
2 days ago
Job Overview
We are seeking a highly motivated and experienced Food Service Operations Manager to join our team. The successful candidate will be responsible for ensuring exceptional customer experiences, managing store operations, and leading a high-performing team.
Key Responsibilities
- Work closely with the Store Manager on daily store operations.
- BUILD A POSITIVE AND WELCOMING CULTURE IN THE STORE.
- Ensure consistent food quality and customer experience.
- Drive and motivate the team to perform at their best.
- Assist the Store Manager in achieving KPIs and store profitability.
- Provide staff training and coaching for ongoing improvement and efficiency.
- Manage team rostering and financial targets within the business.
- Maintain food safety standards and store cleanliness.
- Prioritize customer and staff safety.
- Manage stock levels to ensure product availability.
- Uphold the brand's culture and vibe in-store.
Requirements
- Completed Food Safety Supervisor course.
- Previous experience in a management role within the hospitality industry.
- Passion for good food and customer journey.
- Good verbal and written English communication skills.
- Excellent people management skills and conflict resolution abilities.
- Friendly, approachable personality and strong leadership instincts.
- Excellent interpersonal and communication skills.
- Proactive attitude and Microsoft Office proficiency.
Seniority Level: Mid-Senior level
Employment Type: Full-time
Job Function: Management and Manufacturing
Industries: Technology, Information and Media
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