Coordinating Care Experience
2 weeks ago
As a Children's Services Coordinator, you will be responsible for ensuring that children and young people under the care of the Department for Child Protection receive consistent, high-quality support through well-planned staff scheduling.
This role plays a crucial part in coordinating the daily operations of our team, working in a fast-paced environment similar to a call centre, where you will be responsible for proactively rostering our care team to meet the needs of various residential care service delivery requirements.
Your coordination ensures that every shift is covered and every child receives the care they deserve. You will work closely with the care team, liaising with them on relevant matters and maintaining staff records and compliance requirements.
Required Skills and QualificationsTo succeed in this role, you will need to possess excellent interpersonal and communication skills, as well as high attention to detail and the ability to work with urgency and accuracy.
You will also need to be a confident communicator, able to make sound decisions quickly and independently, and have a proactive and flexible approach to your work.
Previous experience in customer service or call centre environments is desirable, as is previous experience in rostering or similar roles.
BenefitsWorking for us offers many benefits, including:
- A competitive salary
- Access to our employee benefits and perks scheme (including health, fitness, and retail offers)
- An amazing Employee Assistant Program to support your wellbeing in the role
At our organisation, we value collaboration, open communication, and mutual respect. We offer flexible working arrangements and are committed to fostering a work environment that respects and pays tribute to the rich history and culture of our First Nations People.
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