Customer Service Representative

3 days ago

Rockhampton, Queensland, Australia beBeeCustomerService Full time $70,000 - $90,000
Job Opportunity

We are seeking a Customer Service Representative to provide exceptional customer service and drive sales.

  • Respond to inbound calls and email enquiries from customers.
  • Make outbound calls to promote services.
  • Resolve customer queries quickly and accurately.
  • Schedule appointments for customers.
  • Convert enquires into sales opportunities.
  • Liaise with colleagues.
  • Meet targets and metrics.
  • Maintain databases by ensuring records are up to date.
Requirements
  • Experience in customer service or call centre environments (essential).
  • Demonstrated experience in phone sales and converting enquires into sales.
  • Proficient communication skills.
  • Able to work calmly under pressure while multi-tasking.
  • Proven problem-solving skills.
  • Ability to focus on delivering a 'wow' experience to customers.
  • Ability to work in a team environment.
About the Role

This is a permanent, full-time opportunity that offers a great chance to develop your customer service skills and career.

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