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Banking Support Officer

7 days ago


Gold Coast, Queensland, Australia National Australia Bank Full time
Delivering Exceptional Customer Service

As a Customer Experience Specialist, you'll play a critical role in delivering exceptional customer service, acting as the first point of contact for customers when they visit our retail branch. You'll provide guidance on our products and services, helping customers achieve their financial goals.

This role requires strong problem-solving skills, with the ability to think critically and provide creative solutions to complex customer issues. You'll work collaboratively with colleagues to ensure seamless customer experiences, leveraging technology to enhance efficiency and effectiveness.

We're committed to recognizing and rewarding employees who demonstrate exceptional customer service, offering a range of benefits and incentives to support your personal and professional growth.