Equipment Operations Specialist
4 days ago
We are seeking a skilled Equipment Operations Specialist to join our team in Richmond. This role is critical to delivering exceptional customer service and ensuring the efficient operation of our equipment fleet.
About Us:
Kennards Hire is a leading equipment rental company with over 200 branches across Australia and New Zealand. We pride ourselves on our commitment to family values, sustainable growth, and innovative practices.
Job Description:
This role requires you to be the point of contact for customers, providing expert advice and support for their equipment needs. You will also be responsible for the safe loading and unloading of equipment, as well as performing routine maintenance tasks.
Your Responsibilities:
- Instruct and demonstrate to customers on how to safely use our equipment.
- As the Equipment Operations Specialist, perform pickup and delivery of equipment from customer sites, which includes safely loading and unloading of equipment.
- Provide exceptional customer service in all customer interactions.
- Maintain the high standard and quality of equipment through regular servicing and minor repairs.
- Perform cleaning of branch facilities and maintenance of equipment as required.
- Perform equipment 'check in' and 'check out' inspections.
About You:
To succeed in this role, you will need to have a valid driver's licence, the ability to work Saturdays on a rotating roster, and a strong commitment to safety and customer service.
What We Offer:
In addition to a competitive salary of $79,561 per annum (inclusive of superannuation), we offer a range of benefits including ongoing training and development opportunities, a profit-sharing scheme, and excellent employee discount rates on our hire gear.
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