Quality Assurance Specialist

3 weeks ago

City Of Parramatta Council, Australia Luxottica Full time
Quality Assurance Officer

We are Essilor Luxottica, a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses.

Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs.

We craft exclusive eyewear brands Ray-Ban, Oakley, Oliver Peoples, Persol, Costa, and more, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL, while our cutting-edge lenses Varilux and Transitions lead the industry in innovation.

In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban, and Laubman & Pank.

Our mission is to help people see more and be more, and our 190,000 employees in 150 countries work towards this goal every day.

As a Quality Assurance Officer in our Silverwater distribution centre, you will play a vital role in enhancing our customer experience by analyzing returned lenses and efficiently processing technical credits.

You will collaborate closely with our Production and Customer Service teams to provide invaluable feedback that drives improvements and conduct quality assurance tests to ensure we deliver only the highest quality products to our customers.

If you are passionate about quality and eager to make a real impact, we want to hear from you.

Key Responsibilities:
  • Receiving, prioritizing, and assessing the return of lenses
  • Quality assessment of returned lenses against Quality Standards
  • Processing credits accurately and within the agreed timeframes
  • Providing reports and recommendations for continuous improvement
  • Additional projects and tasks assigned within the Quality Team
Requirements:
  • Experience in Optical Dispensing, Optical Mechanics, or equivalent
  • Laboratory experience
  • Proficient in assessing product quality and compliance with established standards
  • Ability to prioritize tasks and manage time effectively
  • Intermediate proficiency in Microsoft Excel, including data analysis, reporting, and creating spreadsheets
  • Analytical and problem-solving abilities
  • Strong written and verbal communication skills
What We Offer:
  • A generous yearly product allowance for you to spend across our portfolio of brands
  • Global volunteering opportunities through our One Sight Foundation
  • A wide range of career opportunities across the Essilor Luxottica network
  • Options for a hybrid working environment
  • Free on-site parking

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