Independent Living Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeIndependent Full time $80,000 - $90,000

We are seeking a highly skilled Supported Independent Living Coordinator to lead our SIL operations. As a key member of our team, you will be responsible for the strategic coordination of all SIL services, ensuring high-quality, person-centred care delivery across multiple properties while maintaining NDIS compliance standards.

The successful candidate will have a proven track record in SIL management, with a strong understanding of property sourcing, participant matching and compatibility assessment, leadership and team management, and NDIS regulations.

Key responsibilities include:

Property & Service Development:

  • Source and evaluate appropriate SIL accommodation properties to meet participant needs
  • Conduct property assessments to ensure suitability for SIL services
  • Coordinate property setup and ensure compliance with NDIS SIL requirements
  • Develop and maintain relationships with property owners and real estate agents

Participant Coordination & Matching:

  • Assess participant needs and preferences for SIL placements
  • Match participants to appropriate SIL properties based on compatibility and support requirements
  • Coordinate participant onboarding processes and transition planning
  • Liaise with families, support coordinators, and allied health professionals
  • Ensure participant goals and NDIS plan objectives are met

Operational Management:

  • Oversee daily operations across all SIL properties
  • Manage and support Team Leaders at each SIL property
  • Ensure consistent delivery of person-centred supports aligned with NDIS standards
  • Monitor service quality and implement continuous improvement initiatives
  • Coordinate incident management and reporting across properties

Team Leadership & Development:

  • Recruit, train, and supervise Team Leaders
  • Provide ongoing coaching and professional development support
  • Conduct performance reviews and manage staff development plans
  • Ensure adequate staffing levels across all properties
  • Foster a positive, inclusive workplace culture

Compliance & Documentation:

  • Ensure all documentation meets NDIS Practice Standards and Quality Indicators
  • Coordinate audits and quality assurance processes
  • Maintain accurate records of participant progress and service delivery
  • Prepare reports for management and regulatory bodies
  • Stay current with NDIS regulations and industry best practices

Essential Criteria:

  • Minimum 2+ years of proven experience managing SIL services
  • Certificate III or higher in Disability, Community Services, or related field
  • Demonstrated experience in property sourcing and accommodation assessment
  • Strong knowledge of NDIS Practice Standards, Quality Indicators, and SIL regulations
  • Proven leadership and team management experience in disability services
  • Experience in participant matching and compatibility assessment
  • Excellent written and verbal communication skills
  • Strong organisational and project management abilities
  • Proficient computer skills with experience in MS Office and relevant software
  • NDIS Worker Screening, First Aid & CPR, Police Clearance
  • Valid driver's licence and reliable transport

What We Offer:

  • Competitive salary package
  • Professional development opportunities
  • Supportive team environment
  • Opportunity to make a meaningful difference in participants' lives
  • Career progression opportunities within a growing organisation

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