Senior Operations Manager, Detainee Services

2 weeks ago


Canberra, ACT, Australia ACT Government Full time

About the Role

ACT Corrective Services seeks a highly motivated individual to join its Custodial Operations team as the Assistant Director, Detainee Services.

This position is based at the Alexander Maconochie Centre, where you will support the provision of meaningful engagement for detainees, promoting rehabilitation and reintegration through education services.

You will be responsible for enhancing the delivery of rehabilitative and reintegrative services and programs, meeting identified needs, and promoting positive engagement in those programs and services.

Additionally, you will work closely with multiple service areas to ensure the delivery of contracted programs and services and collaborate to implement services and programs for the betterment of detainees.

You will lead and participate in research developments, evaluations, and quality assurance work programs that impact the rehabilitation and reintegration of detainees.

To be successful, you will demonstrate experience in managing and leading teams and possess excellent interpersonal, organisational, and communication skills necessary to build rapport and work collaboratively and respectfully with a diverse range of stakeholders.

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community.

Eligibility/Other Requirements:

  • Current driver's licence is essential.
  • This position requires a Criminal Background check
  • This position requires a Working with Vulnerable People registration.


  • Canberra, ACT, Australia ACT Government Full time

    About the RoleThe ACT Government is seeking a highly motivated individual to join Custodial Operations as the Assistant Director, Detainee Services. This position is based at the Alexander Maconochie Centre, in Hume.As the Assistant Director, Detainee Services, you will support the provision of meaningful engagement for detainees across the AMC, promoting...


  • Canberra, ACT, Australia ACT Government Full time

    Opportunity OverviewA rewarding opportunity has emerged within ACT Corrective Services (ACTCS) for a highly motivated individual to join Custodial Operations as the Assistant Director, Detainee Services. This position is based at the Alexander Maconochie Centre (AMC) in Hume.The successful candidate will support the provision of meaningful engagement for...


  • Canberra, ACT, Australia ACT Government Full time

    Assistant Director, Detainee ServicesThis is a rewarding opportunity to join ACT Corrective Services as the Assistant Director, Detainee Services. The successful candidate will support the provision of meaningful engagement for detainees across the Alexander Maconochie Centre, promoting rehabilitation and reintegration.Key Responsibilities:Enhance the...


  • Canberra, ACT, Australia ACT Government Full time

    Role OverviewThe Assistant Director, Detainee Services, plays a pivotal role in supporting the provision of meaningful engagement for detainees across the Alexander Maconochie Centre (AMC). This position is responsible for enhancing the delivery of rehabilitative and reintegrative services and programs, meeting identified needs, and promoting positive...


  • Canberra, ACT, Australia Justice and Community Safety - ACT Full time

    Welcome to the Disability and Complex Care Coordinator role at Justice and Community Safety - ACT.Job SummaryThis is a challenging opportunity for a qualified individual to work with detainees who have complex needs. As a Disability and Complex Care Coordinator, you will be responsible for assessing and implementing clinical interventions, engaging with...


  • Canberra, ACT, Australia Department of Home Affairs Full time

    About Our OpportunityThis role is part of the Department of Home Affairs, responsible for supporting Immigration Detention through strategic governance and contract management of commercial onshore service providers.About Our TeamThe Detention Contracts Management Unit (DCMU) plays a critical role in maintaining the welfare of detainees, while continuously...


  • Canberra, ACT, Australia Leidos Full time

    Leidos is a leading technology company that provides innovative solutions to government and commercial customers.We are seeking a Senior Cybersecurity Operations Manager to join our team in Australia.Job SummaryThe successful candidate will be responsible for overseeing the end-to-end delivery of integrated cybersecurity services to our customer, utilizing...


  • Canberra, ACT, Australia Australian Defence Force Full time

    Join the Australian Defence Force as a Military Police OfficerAs a Military Police Officer with the Australian Defence Force, you will play a critical role in maintaining military effectiveness, protecting the reputation of the ADF, and upholding discipline and order at sea and ashore.Key ResponsibilitiesConduct policing and law enforcement duties, including...


  • Canberra, ACT, Australia Australian Defence Force Full time

    Join the Australian Defence Force as a Military Police OfficerAs a Military Police Officer with the Australian Defence Force, you will play a critical role in maintaining military effectiveness, protecting the reputation of the ADF, and upholding discipline and order at sea and ashore.Key Responsibilities:Conduct policing and law enforcement duties,...


  • Canberra, ACT, Australia ClearCompany Full time

    About the RoleWe're seeking a seasoned professional to lead our service delivery efforts, ensuring customer satisfaction and quality services are delivered in accordance with contracts.As the Senior Service Delivery Manager, you'll be responsible for aligning customer requirements and expectations with Datacom's service levels, providing a single point of...


  • Canberra, ACT, Australia Frontline Recruitment Full time

    About the Role:Frontline Recruitment Group is seeking a highly skilled and experienced Senior Healthcare Operations Manager to lead the reception team at a respected medical practice in Jerrabomberra. The ideal candidate will have a proven track record of managing and supporting a team to ensure efficient workflow and excellent customer service.Key...


  • Canberra, ACT, Australia Transport Canberra and City Services Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Manager to lead our team of professionals in ensuring the optimal performance of our fully automated plant and equipment at Canberra's leading commercial laundry.As a key member of our Laundry Operational Team, you will play a crucial role in driving the planned and reactive...


  • Canberra, ACT, Australia ServiceNow Full time

    Job Title: Senior Business Operations ManagerWe are seeking a highly skilled Senior Business Operations Manager to join our team at ServiceNow. As a key member of our organization, you will be responsible for delivering world-class customer satisfaction and playing a critical role in our Support Account Management (SAM) Services team.Main...


  • Canberra, ACT, Australia FCM Full time

    At FCM, a leading global corporate travel management company, we are seeking an exceptional Senior Business Operations Manager to join our Canberra-based team.As a key member of our operations team, you will be responsible for driving business growth, improving customer satisfaction, and developing the skills of your team members.Key responsibilities...


  • Canberra, ACT, Australia Empire Group Full time

    We are seeking a skilled Senior IT Service Management Specialist for a pivotal role with Empire Group. This 12-month contract requires an NV1 security clearance, providing the opportunity to contribute to a high-impact project on a Service Management Tool uplift within a complex and large-scale environment.About the RoleIn this senior role, you will leverage...


  • Canberra, ACT, Australia ANU College of Asia & the Pacific Full time

    Job Title: Senior Manager Client Services LeadJob Summary:The ANU Library services are a vital part of the university's operation. We are seeking a Senior Manager Client Services Lead to lead, manage and mentor highly productive teams that provide client-facing services that support teaching and research activities at the ANU. This role provides leadership,...


  • Canberra, ACT, Australia Datacom Full time

    About the RoleDatacom is seeking a Senior Service Delivery Manager to ensure customer satisfaction by providing quality services in accordance with contracts. You will be responsible for providing a single point of contact for customers and aligning their requirements with Datacom's service levels.Key ResponsibilitiesEnsure governance across all areas of...


  • Canberra, ACT, Australia CU Services Pty Limited Full time

    Forensic & Technology Services (FTS) practice group at CU Services Pty Limited is one of Australia's fastest growing forensic practices. As Senior Manager, you will work with industry leading professionals and top end clients on complex legal, fraud, anti-bribery, corruption, cyber risk, supply chain risk, and regulatory investigations. This role offers an...


  • Canberra, ACT, Australia Australian Defence Force Full time

    Key Responsibilities:As a Military Police sailor, you will be a critical component of the Military Justice System, maintaining military effectiveness, protecting the reputation of the Australian Defence Force, and ensuring discipline and order is upheld at sea and ashore.Primary Functions:Your role involves three primary functions: policing, security, and...


  • Canberra, ACT, Australia Australian Defence Force Full time

    Roles and Responsibilities:As a Military Police Specialist, you will provide valuable support in both domestic and international environments, maintaining military effectiveness, protecting the reputation of the Australian Defence Force, and upholding discipline and order at sea and ashore.Key Functions:Policing, Security, and Emergency...