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Customer Service Representative

2 months ago

Canberra, ACT, Australia Murrays Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Consultant. As a key member of our customer service team, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities
  • Provide exceptional customer service and support to our customers via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work effectively in a fast-paced team environment to meet customer service targets
  • Develop and maintain a thorough knowledge of our services and products to provide accurate information to customers
  • Collaborate with other teams to ensure seamless customer service delivery
Requirements
  • Excellent communication and interpersonal skills
  • Previous customer service experience, preferably in a similar industry
  • Ability to work effectively in a team environment and independently
  • Good computer skills and proficiency in using customer service software
  • Ability to learn and adapt to new systems and processes
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for career growth and professional development
  • A competitive salary and benefits package
  • A fun and collaborative team culture