Airport Services Coordinator
4 weeks ago
Job Summary
As an Airport Services Coordinator with Emirates, you will play a vital role in ensuring the smooth operation of airport services. Your primary responsibility will be to provide exceptional customer service to passengers, ensuring their needs are met and exceeded at all times.
Key Responsibilities
- Assist passengers with special requirements, such as unaccompanied minors and customers with reduced mobility.
- Coordinate the arrival of chauffeur-driven limousines for eligible customers.
- Monitor arrival immigration problems and report accordingly.
- Assist with check-in, boarding, and baggage handling.
- Provide cover for senior team members during leave or sickness.
- Deal with problems such as delays, disruptions, and excess baggage.
- Monitor baggage delivery performance and ensure efficient baggage delivery.
Requirements
- Experience in airport ground handling services or airline-related experience.
- Excellent customer service skills and effective communication skills.
- Ability to work a rotating shift roster, including early morning and night shifts.
- High school level of education or equivalent.
Benefits
Emirates offers a competitive remuneration package, discounts on flights and hotel stays, and a dynamic work environment.
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