Customer Experience Specialist

2 days ago


Brisbane, Queensland, Australia beBeeExceptional Full time $85,000 - $110,000
Deliver Exceptional Customer Service

As a key member of our team, you will be responsible for providing a seamless banking experience to millions of customers.

  • Conduct in-depth conversations with customers to understand their financial needs
  • Support customers with enquiries and process applications for credit products
  • Assess customer financial health and identify areas for improvement
  • Provide personalized solutions and education on in-branch technology and digital banking
  • Problem solve and provide effective solutions while championing our processes and risk-adverse culture

To succeed in this role, you will need:

  • Proven experience delivering exceptional customer service
  • Excellent communication skills and ability to articulate financial terms
  • Ability to ask the right questions, find solutions and act with integrity
  • A genuine interest in improving customers' financial wellbeing

Our team is dedicated to making a positive impact in our community. We are looking for individuals who share our values and are passionate about delivering exceptional customer service.



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