Postgraduate Student Support Officer

1 week ago

Sydney, New South Wales, Australia beBeeCareer Full time $86,087
Postgraduate Student Support Officer Role

We are seeking to appoint a Postgraduate Student Support Officer to play a key role in shaping the postgraduate student experience at Macquarie University.

This is an exciting opportunity for you to contribute to the student recruitment and conversion goals, helping individuals take the next step in their academic journey.

  • Engage with prospective students via multiple communication channels to provide tailored advice and deliver exceptional service.
  • Build strong relationships with prospective postgraduate students, providing individual guidance and support throughout their application process.
  • Support the Future Students team in delivering targeted initiatives to drive applications and enrolments.
  • Collaborate with internal stakeholders to enhance product knowledge and resolve complex enquiries.
  • Analyse engagement data to generate insights and improve conversion strategies.

This role is part of the Future Students portfolio, which coordinates the student recruitment strategy of the University and supports Faculties and other portfolios in their student recruitment activities, events, collaboration, and engagement.

At Macquarie University, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and genuine care and respect for our community.

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