Customer Activation Manager

3 weeks ago


Bunbury, Western Australia Workskil Australia Ltd Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as a Customer Activation Manager. In this role, you will be responsible for generating and managing innovative, safe, and diverse work-type activities for our customers to enhance their chances of securing sustainable employment across the Transition to Work (TtW) Program in the South West WA region.

Key Responsibilities:

  • Develop and implement activation plans to communicate activities to stakeholders and commence TtW participants into education options.
  • Deliver group-based sessions and trainings to TtW participants, including Great Futures (Career Planning) and Job Search, as required.
  • Establish and maintain relationships with local employers to meet the labour needs of the region.
  • Provide strong administration skills and maintain accurate reports and other information to management as required.

Requirements:

  • Minimum of one year's experience in a management role.
  • Minimum of two years' experience in Employment Services.
  • Hold a current driver's licence.
  • Hold a valid WWC Check.
  • Have a good understanding of WHS practices.
  • Have a minimum Certificate IV in Employment Services or Career Development or Youth and have completed three WHS Modules from Certificate IV in WHS.

About Us

Workskil Australia Ltd is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous, and community services across New South Wales, South Australia, Western Australia, and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity, and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused, and can contribute to a strong team.

What We Offer:

  • A competitive salary will be negotiated commensurate with skills and experience.
  • A portion of the salary can be offered through tax-effective salary packaging.
  • Ongoing career development and a friendly, supportive, and innovative environment.

How to Apply:

Please submit your application, including a cover letter and resume, to [insert contact information]. Your letter should set out why you are the appropriate candidate for the role. We encourage you to combine these into one file as a PDF or Word document. Incomplete applications will not be considered.

We are actively looking to fill this role and reserve the right to shortlist and interview applicants whilst this advertisement is open. We are an inclusive, equal opportunity employer and welcome applications from Aboriginal and Torres Strait Islander people, applicants from culturally and linguistically diverse backgrounds, and applicants who have a disability.



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