Experienced Veterinary Receptionist
3 weeks ago
Senior Veterinary Receptionist (Opportunity for Advancement) – Queanbeyan, NSW – Experienced Candidates Preferred
Seven Animal Health, a well-regarded Veterinary Hospital located at the intersection of NSW and ACT, is dedicated to fostering a friendly, inclusive, and compassionate environment. We emphasize the personal and professional growth of our staff, aligning with the core values and strengths of our team.
Your Role:
As a vital member of our bustling team, you will collaborate with Veterinarians, Vet Nurses, and Support Staff, managing all facets of reception and customer service. This position offers the potential to advance to a more senior role in the near future.
Candidate Profile:
- Completion of Year 12 High School Education, supplemented by IT/Customer Service/Call Centre training or equivalent experience
- Proven experience in reception and client management
- Exceptional customer service skills, particularly in high-pressure situations
- Strong conflict resolution and problem-solving abilities
- Excellent prioritization and time management skills
- Outstanding communication and interpersonal skills, with a knack for building rapport
- Empathetic, caring, and non-judgmental demeanor
- Experience in the veterinary or animal care sector, or a strong interest in animal welfare
- High resilience and the capacity to thrive in a fast-paced environment
What We Offer:
- Competitive remuneration above industry standards, commensurate with experience, along with career advancement opportunities
- A supportive, friendly, and welcoming workplace culture
- Opportunities for personal and professional development, including training with the Lincoln Institute
- A commitment to best practice principles, with flexibility when needed
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