Enterprise Application Support Specialist

2 days ago

Adelaide, South Australia beBeeSpecialist Full time $102,902 - $126,690
Job Title:

Enterprise Application Support Specialist

Job Description

DXC Technology is a global company that delivers technology services. We have a dynamic Application Support team that requires an experienced and motivated Enterprise Application Support Specialist to join it.

The role involves supporting and maintaining enterprise applications—both proprietary and third-party—while working closely with clients, vendors, and internal stakeholders to deliver exceptional support services.

You will actively contribute to technical problem-solving, incident management, change implementation, and knowledge sharing. The successful candidate will bring strong analytical skills, effective time management, and a passion for continuous improvement.

Required Skills and Qualifications
  • Minimum 3 years' experience in IT Service Desk or Application Support roles, with solid exposure to incident, change, and problem management.
  • Experience supporting enterprise-level applications, including legacy platforms developed in Visual Basic 6 and Microsoft Access.
  • Strong experience within the Microsoft technology stack (.NET, IIS, Windows Server 2016/2019).
  • Basic server administration and maintenance skills.
  • Basic Linux server experience such as knowledge of basic commands, ability to understand shell scripts.
  • Basic understanding of ETLs. Apart from SAS, experience working with other ETL software would be useful.
  • Worked with Business Intelligence or Data Warehousing teams.
  • Excellent troubleshooting abilities with the capability to resolve complex application issues.
  • Effective time management and multitasking skills, with the ability to meet deadlines and manage competing priorities.
  • Demonstrated ability to learn and apply new technologies quickly.
  • Strong communication skills—both written and verbal—with a collaborative, team-oriented approach.
  • Working knowledge of cloud, legacy systems, and cybersecurity fundamentals.
  • Awareness of IT security best practices and customer data privacy requirements.
  • Familiarity with ITSM frameworks and tools, including incident, problem, request, and change management.
  • Hands-on experience using remote desktop protocols/tools (e.g., RDP, Remote Assistance, Citrix, or similar) to provide remote support.
  • Tertiary qualifications in Computer Science, Information Technology, or a related discipline.
Benefits

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Additional Requirements

Must be an Australian Citizen.

Must hold or be eligible to obtain and maintain Negative Vetting Level 1 (NV1) Security Clearance.

DXC Technology is recognized globally as a force multiplier, enabling clients to seize the opportunities presented by today's rapidly changing technologies.

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