
Warranty Process Specialist
1 week ago
We are seeking a highly skilled and experienced Warranty Administrator to join our team in maintaining accuracy, timeliness and exceptional service standards.
As the go-to expert on warranty processes, you will work closely with manufacturers, service technicians and internal stakeholders to ensure seamless transactions and optimal customer satisfaction.
The ideal candidate should have strong organisational skills, attention to detail and excellent communication skills.
This is an exciting opportunity for a motivated and proactive individual who can thrive in a fast-paced environment.
About This Role:- Process warranty claims with precision and efficiency, adhering to manufacturer guidelines
- Maintain comprehensive and organised warranty records for all transactions
- Collaborate and communicate well with internal and external stakeholders
Main Responsibilities:
- Manage multiple tasks efficiently in a high-pressure environment
- Deliver accurate and timely results while maintaining a high level of customer satisfaction
- Communicate effectively with colleagues and customers to resolve any issues or discrepancies
Key Requirements:
- Strong listening and problem-solving skills with a customer-centric approach
- Excellent organisational skills and ability to manage multiple tasks simultaneously
- Friendly and proactive attitude with a desire to help others
What You'll Need:
- High school diploma or equivalent required; post-secondary education in business administration or related field an asset
- At least 1 year of experience in warranty administration or a related field
How To Apply:
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