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Family Support Specialist
2 months ago
ATSICHS Brisbane is a not-for-profit community-owned health and human services organization dedicated to delivering culturally responsive care to the unique needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan.
We pride ourselves on providing holistic health and human services, supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
About the RoleThe Family Support Specialist will work in partnership with families to empower and build their agency to make effective change and overcome their identified family challenges. The role is heavily outreach-based, engaging families in their homes, and translating initial engagement into a strong ongoing partnership.
Once engaged, the role will not identify family issues in a practitioner-led assessment, rather deliver interventions that build family awareness and insight into their history and current family challenges, enabling families to self-identify their key challenges and lead their own change.
Key Responsibilities- Building Parenting Capability: Develop and implement strategies to enhance parenting skills and knowledge, promoting healthy child rearing and family well-being.
- Facilitating Family Routines: Establish and maintain structured family routines that improve household management, healthy eating, and quality family time.
- Improving Parental Wellbeing: Coordinate access to mental health services, including the ATSICHS Mental Health Service (Social Health Team), to support parental stress management and overall wellbeing.
- Ensuring Child Development: Facilitate family access to pediatric and allied health services, ensuring children meet developmental milestones.
- Improving Financial Stability: Support families in achieving meaningful employment and/or training, improving financial health and stability.
- Enhancing Education and Attendance: Improve school attendance and educational engagement of parents, promoting a culture of learning and development.
- Securing Family Safety: Develop and implement strategies to ensure family safety, reducing the risk of harm and promoting a safe and supportive environment.
- Stable Housing and Tenancy: Support families in achieving stable housing and maintaining a tenancy, reducing the risk of homelessness and promoting long-term stability.
- Reducing Substance Misuse: Develop and implement interventions to reduce substance misuse, promoting healthy behaviors and lifestyles.
- Improving Family Health: Coordinate access to medical and dental services, promoting annual preventative health assessments and check-ups.
ATSICHS Brisbane is a community-controlled organization that values diversity, equity, and inclusion. We offer a supportive and collaborative work environment, with opportunities for professional growth and development.
Benefits include:
- Maternity leave contract with the potential to extend to full-time
- Starting annual salary of $94,000 (dependent on qualifications and experience)
- 11.5% Super + Not-for-Profit Salary Packaging (increasing take-home pay)
- Work for a community-controlled organization
To be successful in this role, you will require:
- Current Bachelor's Degree in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Family Intervention, or Criminology, with 4 years' relevant experience in family support, child protection, youth support, or related field
- Current Diploma in Community Services, Social Work, Human Services, Child and Family, Allied Health, Youth Work, Child and Family Intervention, with 5 years' relevant experience in family support, child protection, youth support, or related field
- At least 3 years of experience in a case management role
- Demonstrated ability to work in a performance-driven environment, meeting individual weekly, monthly, and quarterly performance targets
- Demonstrated ability to build client agency, self-efficacy, and facilitate change through client empowerment, while actively discouraging client dependence on supports
- Demonstrated knowledge and ability to provide behavior change interventions that build client self-awareness and active change in achieving their identified goals
- Demonstrated ability to work with the whole-of-family, irrespective of primary client, in meeting the totality of family needs
- Demonstrated ability in coordinating multiple services in providing access to holistic care for clients, particularly integrating internal agency supports across multiple teams
- Demonstrated knowledge and understanding of the factors contributing to vulnerability, disengagement, and intergenerational trauma of client group
- Experience with case management for high-risk and/or crisis clients, with high-level planning and organizational skills
- Knowledge of the supports available to target clients in the areas of mental health, substance misuse, education, employment, and housing
To be successful in this role, you will also require:
- Requirement to travel across the Logan and/or Brisbane region, as per program location
- Current driver's license
- Flexibility to work outside 8:30am-5:00pm business hours in meeting individual client needs and providing responsive care
- Working with Children's Card (Blue Card) or be eligible to apply
- Valid police check
