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Housing Portfolio Manager

1 month ago

Maitland, New South Wales, Australia Hunter Recruitment Group Full time

About the Role:

We are seeking a Housing Officer to support individuals and families to access and sustain housing. The role requires exceptional customer service skills, a deep understanding of social housing systems, and the ability to work with clients from diverse backgrounds.

Key Responsibilities:

  • Manage tenancy agreements, property inspections, and lease documentation.
  • Collaborate with maintenance teams for property repairs and upkeep.
  • Address tenant and neighbour complaints, managing rent and arrears.
  • Represent our client at NCAT hearings and handle end-of-tenancy processes.
  • Work closely with support teams to sustain tenancies and provide exceptional tenant service.

What they Offer:

  • A 12-18 month contract with the potential to convert into a permanent role.
  • Competitive pay based on a 35-hour week.
  • A 9-day fortnight with alternating WFH days and RDOs.
  • Not-for-profit salary sacrifice.
  • A vehicle provided through salary sacrifice.

Requirements:

  • Experience in property or tenancy management.
  • Relevant qualifications in Community Services, Social Housing, or equivalent experience.
  • Familiarity with NSW Tenancy legislation.
  • Exceptional communication and time management skills.
  • Strong ability to engage and support individuals from diverse backgrounds.
  • A current NSW Driver's License.