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Operations Associate

2 months ago

Sydney, New South Wales, Australia Randstad Full time
About the Role

We are seeking a highly skilled and detail-oriented Operations Associate to join our team at Randstad. As an Operations Associate, you will play a critical role in supporting the growth and success of our financial services clients.

Key Responsibilities
  • Develop and Implement Operational Processes: Design and implement efficient operational processes that support the business, ensuring seamless day-to-day operations.
  • Manage Middle Office Functions: Oversee the day-to-day 'middle office' functions, ensuring that applications are complete and meet agreed criteria.
  • Ensure Compliance and Regulatory Adherence: Assist with various compliance and regulatory processes, including KYC/AML, reporting, and credit license requirements.
  • Provide Sales Support: Offer sales support, including sales funnel management, tracking, and follow-up, where appropriate.
Requirements
  • Exceptional Attention to Detail: Possess exceptional attention to detail and ability to work with minimal supervision in a fast-paced environment.
  • Interest in Financial Services: Demonstrate a genuine interest in working in the financial services industry.
  • Growth Mindset: Possess a growth mindset, with the ability to build a deep understanding of our products, systems, and processes.
  • Emotional Intelligence and Customer Care: Demonstrate high emotional intelligence and a genuine care for our customers.
  • Solutions-Focused Team Player: Be a solutions-focused, engaging, and consultative team player with a collaborative and supportive spirit.
What We Offer
  • Dynamic and Supportive Work Culture: Join a dynamic, entrepreneurial company with an incredibly supportive and welcoming team.
  • Career Growth Opportunities: Enjoy career growth opportunities, as we believe your growth is our growth.
  • Thorough On-boarding and Training: Receive thorough on-boarding with extensive training and the opportunity to learn 1:1.
  • Hybrid Work Model: Enjoy a hybrid work model, with the flexibility to work from home 2 days a week.