Empower Lives Through Person-Centered Care

2 weeks ago

Wodonga, Victoria, Australia beBeeService Full time $69,000 - $91,000

Are you ready to make a meaningful difference in the lives of people with disabilities? As a Service Coordinator, you'll be the critical interface between our organisation and participants, ensuring a participant-focused approach to service delivery.

About the Role

In this role, you will empower participants to live meaningful lives by utilising a person-centered approach to communicate with them and their families, identify individual goals and support needs, and coordinate the delivery of high-quality services.

Key Responsibilities
  • Utilise a person-centred and active support approach to ensure consistently high-quality participant services throughout their journey with us.
  • Mentor, train, and advise Area Supervisors and Senior/Support Workers to uphold ethical and professional standards in participant care.
  • Build and maintain strong relationships with participants, families, and internal and external stakeholders.
  • Ensure service level agreements are consistently met and exceeded, maximising participant satisfaction.
  • Coordinate intake and exit processes, maintaining accurate, comprehensive documentation and records to support participant care.
Requirements
  • Relevant tertiary qualifications in health, social services, or related fields, or equivalent professional experience.
  • Demonstrated experience in a similar role, with comprehensive knowledge and understanding of the disability sector.
Benefits

This is an opportunity to develop a rewarding career and contribute to a positive workplace environment. You'll have opportunities for personal and professional growth as part of a committed team.

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