Technical Equipment Specialist

2 weeks ago

Perth, Western Australia beBeeFieldServiceEngineer Full time $90,000 - $120,000

Job Overview

The primary responsibility of this role is to provide technical support and maintenance services to customers who utilize our scientific instruments.

Key Responsibilities:

  • Service and maintain our installed base of equipment, ensuring they are functioning optimally.
  • Offer customer support through various channels, including installation, modification, system-level troubleshooting, and remote hotline assistance.
  • Deliver training sessions to customers on the operation of our systems.

Essential Functions:

  • Install, modify, and troubleshoot equipment according to standard operating procedures.
  • Interact with factory personnel to resolve customer issues or explore new product applications.
  • Train customer staff in the operation and applications of our equipment.
  • Manage customer relationships and provide regular updates to stakeholders.
  • Maintain a safe working environment and adhere to company policies and procedures.
  • Collaborate with other teams to ensure seamless service delivery.

Requirements:

  • Proven experience in servicing complex equipment.
  • Excellent communication and problem-solving skills.
  • Able to work independently and as part of a team.

Benefits:

  • Competitive salary and benefits package.
  • Ongoing training and professional development opportunities.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to work with cutting-edge technology.

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