Late Shift Customer Service Representative

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerCare Full time $68,000 - $91,000

Are you looking for a role that offers flexibility and work-life balance? Our late shift customer care team is expanding, and we are seeking individuals who can provide exceptional customer service in a dynamic environment.

As a Customer Care Specialist, you will be the first point of contact for our customers, handling a range of inquiries related to our banking products. To succeed in this role, you will need excellent communication skills, the ability to think critically, and a passion for delivering outstanding customer experiences.

We offer a comprehensive training program to ensure you have the skills and knowledge needed to excel in this role. Our team is committed to supporting each other, and we foster an inclusive and collaborative culture that values individuality and creativity.

Our employees enjoy a range of benefits, including flexible working arrangements, paid leave, and access to ongoing professional development opportunities. We also prioritize employee wellbeing, providing regular coaching and mentoring sessions, as well as a Employee Wellbeing Program.

In addition to your remuneration package, you will receive 20% penalty rates for late shifts, time and a half for weekend shifts, annual rest day, and discounted ING Home Loans and Health Insurance.

At ING, we celebrate success and strive to create a workplace that is fun, friendly, and supportive. If you are passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

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