Customer Service Agent

2 weeks ago


Bendigo, Victoria, Australia Coles Full time

About Coles Supermarkets

Coles Supermarkets is a leading retailer in Australia, operating over 800 supermarkets across the country. As a Customer Service Agent (CSA), you will play a vital role in delivering exceptional customer experiences by safely navigating your local neighbourhoods to deliver customer orders to their homes.

About the Role

As a CSA, you will be responsible for picking and packing orders to the highest standard, ready for delivery. You will also be required to safely drive and navigate through busy streets, suburban roads, and regional areas.

About You and Your Skills

  • A commitment to providing great customer experiences by working with enthusiasm, energy, and pace
  • An Unrestricted Australian Drivers Licence and a safe driving record
  • The confidence to safely drive and navigate through busy streets, suburban roads, and regional areas
  • To be active – as well as driving, you will be on your feet, lifting and carrying groceries from the van to your delivery points
  • Availability to work flexible hours across our store trading days, including early mornings, evenings, and weekends

What We Offer

At Coles Supermarkets, we value our team members and offer a range of benefits, including flexible work arrangements, additional leave, and parental leave entitlements. We are committed to creating a workplace that is safe and respectful for our team.

We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. We are happy to adjust our recruitment process to support candidates with disability.



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